We committed to the principle of providing consistently good quality products and services, so as to establish a strong relationship with our clients and to enhance the reputation of the Company. Keeping this in mind, Quality System Model for Quality Assurance in Design, Procurement, Construction, Installation and Servicing is enforced abstractly.
The Management realized the need for implementation of the quality policy and quality system at all levels and has taken the necessary measures to ensure that these are understood, implemented and maintained by every person in the organization.
Safe Lens can provide Technical Support through phone and e-mail In addition, The technical experts can arrange remote support sessions based on the latest remote assistance to provide support, maintenance and help for customers and users of the technologies, and diagnose the user's computer problem.
TECHNICAL SUPPORT team has the following main tasks:
•Provide technical support and advice (webinars. remote sessions, e-mail and phone support)
. Receive customer feedback and suggestions.
• Log and document product enhancement requests.
• Communicate with other departments.
• Inform customers and users about updates, resolved issues and fixed bugs.
• Providing IT resources as the customer by Needs.
We understood that there is no quality without having customer satisfaction and the customer service is essential of growing up the company. Therefore, Our procedures are fully automated from drafting department to computer estimating programs. So, we are confident that our clients are very comfortable in dealing with our company due to many successful histories that made the relation stronger and profitable for every partner.
Safe Lens has adopted many of actions that are won the consent of all its customers, without exception, especially in service after sales which differentiate us from others who is working in the same field.
Our procedures are fully automated from drafting department to computer estimating programs. So, we are confident that our clients are very comfortable in dealing with our company due to many successful histories that made the relation stronger and profitable for every partner.
We are making our dreams come true one by one. When took the office as president, all our people made a resolution to practice the following three ideas,
1- Have a free thought to let us have positive and creative execution of our duty and also prepare for the future. As one of the course of preparation, we adopted ERP system for effective business flow and intranet for open - minded communication
2. See the future Don't be a person of narrow outlook, have wide vision to the world." We have always been toward the world as a result we can grow into an export- oriented venture enterprise which has 95% export portion of turnover rapidly
3. Serve the community Our economical activities come from the sincere faith that the enterprise is a part of the society. We value the social responsibility of enterprise above anything else. We are doing our best both to share our profit with our stockholder and to contribute to public welfare
Some of our key features
We guarantee you complete protection, the best and latest global protection methods.
Our Device Protection service allows individuals and businesses to centrally manage the security of all their internet connected technology.
Our systems offer Dynamic Monitoring & Management of all devices, and Automatic Updates to protect by ensuring that the most current patches.
We controls the full backup process and enables specialists managing the process to designate which volumes and files should be copied and the backup destination.
Some of our associated partners